Viewing the Rejection Trend Report

This report is useful for viewing the rejection trends over time as opposed to looking at the details of a specific point in time.

  1. Select the eStatus tab.
  2. Select Claims from the Reports tab.
  3. Select Rejection Summary and Trend Reports .
  4. Select Rejection Trend.
    The report displays with default search criteria data displaying.
  5. Select Filter Options to enter specific search criteria.
  6. Select Advanced Filter to further refine the search criteria.
  7. Select Filter.
    Records matching the entered search criteria display.
  8. Select Modify Aggregator to edit or re-order the aggregators.
  9. Select OK to save changes to aggregators.
    Records matching the entered search criteria display. The chart and grid display results from the Chart & Data filter field.
  10. Hover over the tip of any graph line to display the total count/amount and month.
  11. Select Hide Graph to completely hide the graph and display only the grid table.
  12. On the grid, click a hyperlink in the first column (the first aggregator) to drill down and view more data from each aggregator.
  13. Select the count/amount hyperlink in a month/year column to view the Claim Report.
  14. Select Export to download grid results.