About Multi‑Factor Authentication (MFA)

Multi‑Factor Authentication (MFA) adds a second verification step to your aEDI sign‑in. After entering your username and password, you will be prompted for a 6‑digit code from an authenticator app. Upon successful verification, you are brought to the EDI landing page.

MFA must be enabled at the customer level using the preference, Enable Multi Factor Authentication? and your user must be set up as an MFA user by an administrator. When configured, MFA is required at every sign‑in. Users without MFA enabled continue to sign in with their aEDI username and password only.

ECAdmin users can be configured as MFA users in the Admin portal to log in using MFA.

For first‑time setup, after basic authentication click Display QR Code and scan it with an authenticator app (e.g., Google Authenticator or a compatible browser plugin). After setup, you will enter the 6‑digit code at each login. If you change or lose your device, ask your EDI Admin to use Reset QR Code so you can set up again.

If you enter an incorrect code 5 times, you will be logged out and your account will be locked. Please contact your EDI Admin to unlock your account.

In User Management, the MFA user field displays only if MFA is enabled for the customer. The Reset QR Code option appears next to it and is available only after MFA has been initially set up.