About the Realtime Eligibility Transaction TAT and Gerd/Group Eligibility Transaction TAT Reports

The Realtime Eligibility Transaction TAT report displays data related to the turn-around time of the eligibility request. It includes transactions for which the difference of the transaction processed request time and the transaction processed response time is greater than 20 seconds. Data can be filtered using Filter Options and +Advanced Filter and results can be exported. The count in the Transaction Count With Response Time > 20 seconds column is a link to the Details view displaying the transaction details. You are able to further filter the details and export the results. Rows can be expanded to view more detail.

The Gerd/Group Eligibility Transaction report displays the same data as the Realtime with the exception of the Transaction Count With Response Time > 4 hours column. Transaction Requests with blank TPA & Payer records are shown on the report. These are grouped together by Status.