Viewing the AAA Report

  1. Select the eStatus tab.
  2. Select Eligibility from the Reports tab.
    note: To view Eligibility reports you must have access to the Eligibility product. Your system administrator determines what you have access to in User Management.
  3. Select AAA Volume Reports.
  4. Select AAA Volume.
    The report displays with default search criteria data displaying.
  5. Select Filter Options to enter specific search criteria. Select Advanced Filter to further refine the search criteria.
    note: Date is available for a maximum of one year from the current date.
  6. Select Filter.
    Records matching the entered search criteria display.
  7. Select the number in the AAA Error Count column to view the request details for that error code.
  8. Select the chevron on the Details page to expand and view the request and response details with key information highlighted in yellow.
  9. Select the report title to return to the main AAA Volume report.
  10. Select Export to download the data on the page to a .csv file.