Creating a New Route Request for athenaIDX and athenaPractice

From the EDI Payer List:

  1. Select a GR link from the Enrollment Required column. Or, use the check box to select multiple rows then select a GR link or click on Fill Forms.
    The Select Accounts Screen displays.
  2. Select one or more accounts and select Next. The message, Route request has been submitted to EDI Services for setup" displays. Or, if a route request was previously submitted for an account, the message appears asking if you'd like to resubmit the request.
    note: If selecting multiple accounts including an Enrollment Required of "Yes," the existing workflow of completing Enrollment forms for that payer occurs.
  3. The message, "Route request has been submitted to EDI Services for setup" displays.
    note: The Form Submission Status Screen with the message, "Request submission for the following payers cannot be completed" displays when a request can't be submitted. This occurs when there is no Form ID linked to the GR.